Leveraging its in-depth strategic cooperation with SHACMAN, Jinjun Global Service Co., Ltd. continues to deepen its layout in South American engineering and mining markets, mainly in Bolivia. Recently, the company has fully completed three core upgrades: official website digital transformation, overseas after-sales service network expansion, and batch delivery of customized SHACMAN heavy-duty trucks. It has formed a closed-loop service system covering complete vehicle sales, cross-border logistics, original spare parts supply, maintenance and technical training, further consolidating the localized service foundation and market position of Chinese heavy-duty trucks in South America.

Specializing in international trade and global after-sales supporting services for heavy engineering vehicles, Jinjun Global has long focused on harsh working conditions such as mining, infrastructure construction and heavy-load transportation in South America. The flagship SHACMAN F3000 6×4 dump truck is specially optimized for high-altitude, muddy, sloped and dusty mining environments. With superior heavy-load capacity, stable overall performance and low maintenance costs, it has gained wide recognition and long-term repurchase intentions from engineering enterprises and mining fleets across Bolivia.

1. New Digital Official Website Launched, Building a 24/7 Global Online Marketing System

To meet overseas customers’ demands for online purchasing, parameter inquiry and quick business consultation, Jinjun Global has fully upgraded its official website. The new version features a comprehensive Spanish product system, fully displaying professional specifications of SHACMAN dump trucks, including overall dimensions, power configuration, chassis parameters, operating performance and complete technical data. Meanwhile, it supports in-site search, social media direct access and English website redirection.

Integrating product galleries, real construction case videos, official technical manuals and overseas service outlet information, the website allows South American clients to access complete Spanish technical documents of the SHACMAN F3000 with one click. It greatly lowers cross-border communication and procurement thresholds, enables 24-hour uninterrupted online business docking, and empowers efficient market expansion in South America through digitalization.

2. Upgraded Local Service Outlets in Bolivia to Deliver One-Stop After-Sales Guarantee

Focusing on the actual pain points of local end-users in Bolivia, Jinjun Global has continuously optimized its local service system and upgraded offline service stations, improving three core service capabilities: spare parts warehousing, on-site professional technicians and customer training, establishing an efficient and practical overseas after-sales guarantee system.

The company has expanded its stock of original factory spare parts, covering core wearing parts for engines, chassis, transmission and hydraulic systems. It greatly shortens parts delivery cycles and solves the common problem of fleet downtime caused by delayed spare parts supply in mining areas. In addition, a professional Spanish-speaking local service team is established to provide full lifecycle services including regular vehicle inspections, emergency breakdown repairs and overall overhaul maintenance, with a 24-hour emergency response mechanism to ensure high attendance and low failure rate of construction vehicles.

According to local fleet operation and maintenance habits, the company regularly carries out practical training for heavy-duty vehicles, standardizing operation procedures under heavy-load, muddy and sloped working conditions, and explaining daily maintenance guidelines and common troubleshooting methods. It effectively improves customers’ fleet operation and maintenance capabilities, reduces overall vehicle lifecycle costs, and strengthens long-term cooperative loyalty.

3. Batch Delivery of SHACMAN F3000 Empowers Local Infrastructure and Mining Development

Supported by mature cross-border supply chains and customized vehicle adaptation capabilities, Jinjun Global has recently completed the batch delivery of SHACMAN F3000 6×4 dump trucks. Tailor-made for heavy-load, dusty and long-slope construction scenarios in South American mining areas, this model is equipped with reinforced heavy-duty frames, high-efficiency dust-proof air intake systems and highly reliable powertrains. Its outstanding durability, trafficability and heavy-load performance fully adapt to the complex and harsh working conditions of Bolivia.

During the delivery process, the company’s technical team conducted on-site training covering standard operating procedures, daily maintenance skills and on-site emergency troubleshooting. Complete Spanish official technical manuals were delivered simultaneously. Adhering to the service concept of “service upon delivery, guarantee upon pickup”, the company provides full-process technical support for customers’ subsequent efficient construction operations.

4. Long-Term Strategic Layout to Expand South American Service Coverage

In the future, Jinjun Global will further deepen strategic cooperation with SHACMAN. The company will continuously enrich its product matrix including dump trucks, tractors and special engineering vehicles to cover more South American construction scenarios. It will also expand market channels in neighboring countries of Bolivia and increase offline service outlets to improve regional service coverage.

In terms of digital construction, the company will continuously upgrade the online service platform, optimizing multi-language technical documents, remote fault diagnosis and online teaching video functions to build a smarter and more convenient cross-border service system. Adhering to the development philosophy of “Product-oriented, Service-focused”, Jinjun Global will provide localized, integrated and full-cycle high-quality services, enabling cost-effective Chinese heavy-duty trucks to take deeper root in South America and continuously boost the high-quality development of local infrastructure and mining industries.